In line with General Data Protection Regulations (GDPR) effective 25th May 2018, we aim to make it easy for you to understand how we manage your data. If you have any questions, get in touch and we will normally respond within two working days.
"Personal data" is defined as anything that can be used to identify a person - such as a name, home address, personal telephone number or a named email address (e.g. firstname.surname@email.com).
The protection of your personal data is a priority for Williams Medical Supplies. We use your personal data to:
We look after your personal information at all times using appropriate security and technical controls. Anyone who works with us and handles your data must comply with strict standards of European data protection law. All our people are trained to respect your data.
Back to topWhere we are using your personal data to send you marketing information, we will hold it for 3 years. We understand that you will not buy from us on every occasion, but we frequently see repeat purchases from customers during this period.
Where we are holding your data in relation to your account or transactions, we are obliged by law to retain data (such as your name, address and transaction details) for 7 years.
Back to topWe don't hold more than we need. In most cases the personal data we hold is just your name and email address. If you are not a business customer, we will also likely hold your home address and personal telephone number, which you provided at the point of ordering.
Back to topWe do not and will not sell or distribute your personal information to anyone else unless we have your permission or are required by law. If you wish for us to transfer your personal information to a third party, we will provide the personal information we hold for you to pass to that third party.
Back to topIf you do not want to receive any more marketing material from us by email, post, fax or telephone, please contact us using the details below and we will remove you from our list.
We will still hold your information where we are legally obliged to do so. Under GDPR you also have the Right to be Forgotten - we will delete all personal data we hold on you, except where we are required to retain it for legal reasons.
Back to topPlease contact us if you would like any of the following:
Medilitix is a brand name of Williams Medical Supplies. More details about our approach to data protection at a group level can be found at wms.co.uk/privacy-policy.
Who are we?
Medilitix is a brand name of Williams Medical Supplies, one of the leading providers of medical supplies and services to the UK healthcare market.
How to contact us
Williams Medical Supplies LtdWe aim to respond to your request within 2 working days, and will complete any reasonable request for a copy of personal data we hold within 30 days as required by law.
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